Our Policies and Guidelines
At Little by Little Catering Co., we value thoughtful hospitality, clear communication, and the trust of the community we serve.
The following policies and guidelines are designed to help create a smooth and positive experience for both our clients and our team.
Please review the information below regarding orders, cancellations, privacy, and general service expectations.
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A signed agreement or invoice approval may be required to confirm your order. Full payment or a deposit may be required prior to the event date depending on order size and timing.
Accepted payment methods may include:
Credit/Debit Cards
Zelle
Venmo
Other approved payment methods
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Cancellations made at least 72 hours before the scheduled event may qualify for a partial refund.
Due to the preparation and purchasing of fresh ingredients:
Orders canceled within 72 hours of the event may be non-refundable.
Same-day cancellations are non-refundable.
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We do our best to accommodate dietary preferences and food sensitivities whenever possible. However, our kitchen may handle:
dairy
gluten
nuts
soy
eggs
other common allergens
We cannot guarantee a completely allergen-free environment.
Customers are responsible for informing us of any allergies or dietary restrictions before confirming their order.
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Delivery availability may vary based on location, order size, and scheduling.
Delivery fees may apply and will be discussed prior to confirmation.
Customers are responsible for providing accurate delivery information and ensuring someone is available to receive the order.
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For quality and safety purposes:
Perishable items should be refrigerated promptly.
Little by Little Catering Co. is not responsible for food once it has been delivered or picked up and left unrefrigerated beyond recommended food safety guidelines.
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Guest count adjustments, menu modifications, and event changes should be communicated as early as possible. We will do our best to accommodate updates depending on timing and product availability.
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We may photograph select catering setups or menu items for portfolio, website, or social media use unless otherwise requested by the client in writing.
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Little by Little Catering Co. proudly serves San Diego and surrounding areas.
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For questions regarding orders, policies, or custom catering requests, please contact us through our inquiry form or email directly at:
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Event Notice
Little by Little Catering Co. requires a minimum of 48 hours’ notice for all catering orders to allow time for thoughtful preparation, fresh ingredient sourcing, and scheduling.
As a small family-operated business, availability may be limited depending on event size and timing.
Privacy Policy
We value the trust of our clients and community.
This Privacy Policy outlines how Little by Little Catering Co. collects, uses, and protects the information shared through our website, inquiries, and services.
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When you submit an inquiry or place an order, we may collect:
Name
Email address
Phone number
Event details
Delivery information
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Your information is used only to:
respond to inquiries
provide catering services
communicate about orders
improve customer experience
We do not sell or share your personal information with third parties for marketing purposes.
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Our website may collect limited anonymous analytics information such as page visits and traffic data to improve website performance and customer experience.
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We take reasonable measures to protect your information; however, no online transmission or storage system can be guaranteed completely secure.
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These policies may be updated periodically without prior notice. Continued use of our services or website indicates acceptance of any updated terms.
Last updated: May 2026